Terms of Use

Terms of Use

Explore the details.
Observe thoughtfully.

These Terms of Use govern access to lanqero.com and its content, features, and communications. Purchases are also subject to our Terms and Conditions and applicable store policies.

Effective date: October 23, 2026.

01. Website operator

lanqero.com is operated by Guangzhou Runyu Trading Co., Ltd. under the lanqero™ brand. The owner is Lin Zhibin.

Use the website lawfully and in accordance with these terms. Full business and support information appears below.

02. Permitted use

You may browse products, compare specifications, review policies, place lawful orders, and communicate with customer support.

Submit accurate and relevant information. Where account features are available, protect login credentials and report suspected unauthorized use.

03. Prohibited activities

Do not attempt unauthorized access, introduce malicious code, interfere with website operation, conduct fraudulent transactions, impersonate another person, or infringe others' rights.

Do not misuse support channels or collect and reproduce protected content in ways that violate applicable law or rights.

04. Product and installation information

Review the applicable listing and selected option for dimensions, materials, capacity, mounting requirements, included contents, and care instructions.

General website content does not replace product-specific instructions or applicable property and wildlife requirements. Do not assume universal support compatibility, exposure resistance, or load capacity.

05. Wildlife and product expectations

Images showing birds illustrate a setting and do not promise visits by particular species or a particular number of birds. Local conditions and surroundings affect wildlife activity.

These differences do not excuse a defective product or materially inaccurate claim. Contact support if the supplied item does not match its description.

06. Images and intellectual property

Photographs may show feed, poles, hooks, mounting accessories, and other props that are not included unless expressly listed. Lighting, screens, and material characteristics may affect appearance.

The lanqero™ identity and applicable original text, photographs, graphics, and layouts may be protected by intellectual-property rights. Browsing or purchasing does not authorize commercial copying or brand misuse. Uses permitted by law remain unaffected.

07. Third-party services

The website may use third-party services for ecommerce functionality, payments, analytics, shipping, or other operations. External services may have their own terms and privacy practices.

An external link does not automatically mean we endorse every statement or service at its destination. Our own obligations remain subject to applicable law.

08. Availability and security

Maintenance, updates, provider interruptions, security events, or other circumstances may temporarily affect availability. We do not guarantee uninterrupted operation of every feature.

Do not bypass security controls. Report suspected problems without accessing or disclosing information belonging to others.

09. Communications and privacy

Provide accurate information when contacting us. Do not submit unrelated personal data, complete card numbers, security codes, passwords, or authentication codes.

Information is handled as described in our Privacy Policy. Relevant correspondence may be retained for support, order administration, disputes, recordkeeping, and applicable obligations.

10. Rights, updates, and contact

Nothing in these terms removes rights or remedies that cannot lawfully be excluded. Updates apply as permitted by law and do not retrospectively remove rights attached to an existing purchase.

For website-use questions, email service@lanqero.com. For order assistance, include your order reference and relevant details.

Business Information

BRAND:

lanqero™

LEGAL COMPANY NAME:

Guangzhou Runyu Trading Co., Ltd.

OWNER:

Lin Zhibin

CUSTOMER SERVICE PHONE:

+86 17896477375

OFFICIAL WEBSITE:

lanqero.com

CUSTOMER SUPPORT EMAIL:

service@lanqero.com

SERVICE HOURS:

8:00 AM – 10:00 PM (China Standard Time (UTC+8))

UNIFIED SOCIAL CREDIT CODE:

91440106MAEWDACL8B

REGISTERED BUSINESS ADDRESS:

Room 203, No. 5, Lane 3, Haoju Street, Shipai, Tianhe District, Guangzhou

lanqero™ is owned and operated by Guangzhou Runyu Trading Co., Ltd.